FAQ

1. Are Sunnyday cases made from eco-friendly materials?

Yes! We’re the only phone case company worldwide certified 100% compostable and non-toxic (free of phthalates and harmful chemicals). Made from premium, sustainably sourced plant materials, our cases are both eco-friendly and stylish.

Plus, with every purchase, a tree 🌳 is planted through our partner at Eden Projects —thank you for helping keep our planet clean!

 

2. Do the iPhone cases offer wireless charging compatibility?

Yes, our plant-based cases are designed to support wireless charging.

3. Are the iPhone cases durable?

Our cases feature military-grade drop protection, providing superior durability and safeguarding your phone from accidental drops and impacts. Trust in our cases for unmatched protection! 

4. What is your return policy?

We offer a 30-day satisfaction guarantee and a 1-year limited warranty on all our cases. If you're not delighted with your purchase, return it within 30 days of receipt.

Note that custom products, sale items, and gift cards are non-returnable.

5. How do I start a return?

To initiate a return, please reach out to us via our Contact Form. We’ll assist you through the return process. 

6. What should I do if I receive a defective or damaged item?

If your item arrives defective, damaged, or incorrect, please contact us immediately. We’ll address the issue to ensure your satisfaction.

7. How long does it take to process and ship an order?

Each order is made-to-order in the USA, and is typically processed within 3-7 business days. Please note that this processing time does not include shipping duration.

8. What are the shipping rates and delivery estimates?

Standard shipping typically taking 3-7 business days. Shipping charges are calculated and displayed at checkout. Delivery times depend on your location and chosen shipping method.

9. Do you offer international shipping?

Yes, we offer international shipping to select countries outside the USA. Shipping rates and delivery estimates will be provided at checkout.

10. Who is responsible for customs and taxes for international orders?

Customs duties and taxes for international orders are the customer’s responsibility. 

For any further questions or concerns, please don’t hesitate to contact us through our Contact Form.

We’re here to to assist!